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To upgrade your MTN SIM to 4G, all you need to do is visit a nearby MTN service center, bring your National ID card, and request a SIM upgrade. Alternatively, you can upgrade your MTN SIM to 4G from the comfort of your home by using a specific code. This upgrade will ensure that you enjoy a faster and more reliable connection. If you cannot upgrade your MTN SIM to 4G by visiting the nearest MTN office, you can find out more information by speaking to an MTN customer care representative by contacting MTN customer care. Upon successful upgrade, you will receive a free 4GB LTE data bonus, which is valid for 7 days.
Read further to learn:
Note that you cannot upgrade your MTN SIM to 4g unless your SIM card is 4g enabled. Here is how to check if your MTN SIM is 4g:
Related Post: These Are Some Of The Best MTN Data Plan To Buy In 2024
Before you upgrade your MTN SIM card to 4G, here are the requirements and other important information to note.
If you want to upgrade your MTN SIM card to 4G, here are the steps you need to follow:
Ensure you have a 4G or LTE SIM before upgrading your SIM to 4G. You can confirm this by checking for the “4G” or “LTE” symbol on the SIM card. If your phone is not compatible with 4G, visit an MTN store or the nearest phone store. You can upgrade to a 4G phone or Mi-Fi.
Ensure that you are within an MTN 4G coverage location. MTN has one of the widest 4G network coverage across Nigeria, so you’re likely to find 4G coverage in most areas.
Related: Here Is How To Transfer Airtime from MTN to MTN
Visit an MTN service centre: Once you have confirmed that you have a 4G LTE SIM and that there is 4G network coverage in your area, you can then visit any MTN service centre (MTN Office) with a valid form of identification, such as a driver’s license or international passport.
It is important to note that you need to buy a new 4G-enabled device to enjoy the benefits of 4G LTE technology fully.
If you’re an MTN customer, you can utilise this technology by upgrading to a 4G SIM card and ensuring your phone is compatible with MTN’s 4G network.
Here are the steps to check if your phone supports MTN 4G:
The first step is to check your phone’s specifications to see if it supports 4G LTE. You can find this information in the phone’s network settings. Look for phrases like “LTE,” “4G,” “4G LTE,” “LTE Advanced,” or “VoLTE.” If your phone does support 4G, move on to the next step.
MTN maintains a list of compatible phones on its website, which is regularly updated. You can check if your phone is on the list by visiting the MTN website or by dialling *123*41# on your phone. You can proceed to the next step if your phone is on the list.
Once you’ve confirmed that your phone supports 4G and is compatible with MTN’s network, the final step is to ensure that your phone’s network is set to 4G. Go to your phone’s settings, select “Mobile Networks,” then “Network Mode,” and choose “LTE” or “4G LTE.”
The exact steps may vary depending on your phone’s make and model.
Your phone may use 3G or 2G services, depending on your location and the available network coverage, if it is not compatible with MTN’s 4G network.
SIM upgrade’s free, but any extra fee you pay will be added to your line as airtime. Text 4G to 131 to make sure your SIM and device are compatible. Punch in 1237# to locate the nearest MTN office in your location.
Related: MTN Night Plan and MTN Data Plan
Upgrading your SIM could take at least 10-15 minutes. However, other factors such as queue, network reception, and service may prolong or reduce the time. Additionally, depending on the queue, network reception, and other factors upgrading your SIM card at the nearest MTN office, can take anywhere from 30 minutes to two hours.
Mariam Emily Adama is a copywriter, SEO strategist, and digital marketer passionate about using words to inform, inspire, and influence. With over seven years of experience writing for global brands and managing digital campaigns, she brings a data-driven yet creative approach to content creation. When she’s not writing or analyzing trends, Mariam enjoys exploring new cultures, reading, and documenting stories that celebrate African excellence.
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